Sheraton Hotels (Marriott International) Recruitment

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the following positions below:

Title: General Manager
Job ID: 25008264
Location: Delta
Position type: Full-time
Career area: Property Leadership

Job Description

Directly manages the hotel and staff daily, and responsible for the overall direction, co-ordination, and evaluation of the hotel.
The GM is to take the Company/Hotel forward providing vision, inspiration, and professionalism of the highest standard. Achieve maximization of profits and return on investment over the long term by the prudent and efficient use of resources.
To identify, plan and implement “acquisition and maintenance” marketing and sales strategies and activities to maximise occupancy, REVPAR and ARR.
Ensure the highest level of customer satisfaction and lowest rate of defection by building the hotel reputation and relationships, addressing complaints, and resolving problems in a positive manner.
To create, maintain and develop policies and strategies for the hotel, and ensure compliance of all legislation and company standard operating procedures. Manages and controls the budget, targets, cash and working capital effectively.
To seek out new ways to increase and develop business opportunities, new and additional products and to work towards maintaining the hotel’s competitive advantage.
To create and maintain an environment where all management and employees develop and excel, and employees are disciplined and rewarded.
Responsible for staff development and growth within as well as the successful running of all social economic development programmes and all environmental strategies is achieved.

Requirements

Competency: Equivalent to grade 12 / A Levels – Excellent written English and copy-writing skills
Literacy: Skillful in art of writing to compose reports, correspondence, business letters
Numeracy: Excellent mathematic skills are required to be able to compile and analyze budgets and hotel figures
Language: Excellent communication skills in English Language – PR and interpersonal relations.
Physical: Well groomed, able to work long hours-professional in appearance
Education / Formal Training: Tertiary diploma / higher education in hospitality management or a two-year business degree or at least 10 years management experience within the hotel industry

Salary and Benefits

The salary range for this position is USD 5,000 to USD 6,000 / Month.
Accommodation and Meals: Provided for by the Hotel
Vehicle and driver: Provided for by the Hotel
Emergency medical evacuation: Provided – OracleMed Health
Return air tickets Home: 2 x per annum
Medical aid: Paid by Hotel
Pension / Provident Fund: Paid by Hotel / Employee
Christmas bonus: 1 month salary
Annual Leave: 28 Days excluding 2 travel days & 2 medical days

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Title: Food & Beverages Service Expert
Job ID: 25019243
Location: Ikeja, Lagos
Position type: Full-time
Career area: Food and Beverage & Culinary

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Responsibilities

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High School Diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

HOT POSTS:

Title: Gym / Fitness Instructor
Job ID: 25019151
Location: Ikeja, Lagos
Position type: Full-time
Career area: Spa

Position Summary

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side.
Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.
Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High School Diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Title: Assistant Stewarding Manager
Job ID: 25019077
Location: Lagos
Position type: Full-time
Career area: Food and Beverage & Culinary

Job Summary

Assists in the management of the daily kitchen utility operations and staff.
Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running.
Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

Core work Activities
Assisting in Managing Day-to-Day Operations:

Orders and manages necessary supplies. Verifies that workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
Schedules events, programs, and activities, as well as the work of others.
Monitors the inflow of ordered materials and the maintenance of current materials.
Conducts china, glass and silver inventories.
Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Inspects supplies, equipment, and work areas in order to verify efficient service and conformance to standards.
Investigates reports and follows-up on employee accidents.
Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).
Follows loss prevention policies to prevent accidents and control costs.
Enforces proper cleaning routines for serviceware, equipment, floors, etc.
Enforces proper use and cleaning of all dish room machinery.
Verifies all food holding and transport equipment is in working order.
Verifies compliance with all applicable laws and regulations.
Verifies compliance with food handling and sanitation standards.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Assisting in Leading Kitchen Team:

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Assists with management of employees and management of all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
Verifies and assists with maintaining the productivity level of employees.
Serves as a role model to demonstrate appropriate behaviors.
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Celebrates successes by publicly recognizing the contributions of team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Communicates performance expectations in accordance with job descriptions for each position.
Establishes and maintains open, collaborative relationships with employees.
Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
Strives to improve service performance.
Solicits employee feedback.
Understands the impact of department’s operation on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.
Manages day-to-day operations, verifies that the quality, standards and meeting the expectations of the customers on a daily basis.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Assisting in Managing and Conducting Human Resource Activities:

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Assists with recruiting, interviews, hiring and promoting employees in the organization.
Trains employees in safety procedures.
Provides feedback to individuals based on observation of service behaviors.
Reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies that property policies are administered fairly and consistently.
Verifies that utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
Participates in employee progressive discipline procedures.

Candidates Profile
Education and Experience:

High School Diploma or GED; 3 years experience in the procurement, food and beverage, culinary, or related professional area.

2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the procurement, food and beverage, culinary, or related professional area.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Title: Stewarding Supervisor
Job ID: 25019083
Location: Lagos
Position type: Full-time

Position Summary

Direct and assist Stewards in order to make clean up more efficient.
Ensure water temperature, and chemical levels are appropriate for cleaning and documented.
Assist with Banquet plate-ups.
Assist cooks and kitchen staff with various tasks as needed.
Provide cooks with needed items.
Support banquet and buffet by transporting and ensuring adequate stock.
Return cleaned items to proper locations.
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.

Responsibilities

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Stand, sit, or walk for an extended period of time.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move over sloping, uneven, or slippery surfaces.
Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High School Diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Title: Loss Prevention Supervisor
Job ID: 24219100
Location: Ikot Ekpene, Akwa Ibom
Job type: Full-time
Career area: Loss Prevention & Security

Position Summary

Patrol all areas of the property; secure rooms; assist guests with room access.
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems.
Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations.
Respond to accidents, contact EMS or administer first aid/CPR as required.
Gather information and complete reports.
Maintain confidentiality of reports/documents, release information to authorized individuals.
Defuse disturbances in accordance with company policies and procedures.
Resolve safety hazard situations.
Handle all interruptions and complaints.
Escort unwelcome persons from the property.
Ensure compliance with alcoholic beverage control laws.
Call for assistance using proper code responses.
Provide proper paperwork to employees.

Responsibilities

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
In addition, some states may have additional licensing/registration requirements to be considered for this position.
Read and visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or point of sale systems.
Move at a speed required to respond to work situations (e.g., run, walk, jog).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: The position is open for Local (Nigeria) only.

Title: Hotel Cleanliness Supervisor
Job ID: 24219105
Location: Ikot Ekpene, Akwa Ibom
Job type: Full-time
Career area: Housekeeping & Laundry

Position Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
Assist Housekeeping management in managing daily activities.
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve issues with discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in room assignments.
Communicate issues to next shift. Complete required paperwork.

Responsibilities

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Enter and locate work-related information using computers and/or point of sale systems.
Read and visually verify information in a variety of formats (e.g., small print).
Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High School Diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: The position is open for Local (Nigeria) only.

Title: Loss Prevention Officer
Job ID: 25014586
Location: Lagos
Job type: Full-ime
Career area: Loss Prevention & Security

Position Summary

Patrol all areas of the property; assist guests with room access.
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
Lock property entrances when required. Conduct daily physical hazard inspections.
Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations.
Notify appropriate individuals in the event of accidents, attacks, or other incidents.
Defuse guest/employee disturbances.
Call for outside assistance if necessary.
Complete incident reports to document all Security/Loss Prevention related incidents.
Handle all interruptions and complaints.
Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts.
Call for assistance using proper code responses.
Complete a Loss Prevention shift summary/daily activity report.
Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Responsibilities

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely.
Develop and maintain positive working relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
In addition, some states may have additional licensing/registration requirements to be considered for this position.
Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or point of sale systems.
Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High School Diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Application Closing Date
Not Specified

How to Apply
Interested and qualified candidates should:
Click here to apply online

Title: Electrical MRT Technician
Task ID: 25011101
Location: Lagos
Employment Type: Full Time

Responsibilities

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

Preferred Qualifications

Education: High school diploma or G.E.D equivalent.
Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance a plus.
Supervisory Experience: No supervisory experience.

Required Qualifications:

License or Certification: Driver’s License.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Title: Engineer I
Task ID: 25011101
Location: Lagos
Employment Type: Full Time

Requirements

Interested applicant(s) should possess relevant qualification and experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Leave a Reply Cancel reply