The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria Leading Equipment Leasing and Financial Intermediary Company, Concept Nova – Bespoke Enterprise Software Development Company, Percy Aitkins – Bureau De Change.
We are recruiting to fill the following positions below:
Title: Business Process Analyst
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- The Business Process Analyst is tasked with analysing, designing, and enhancing business processes to drive efficiency and cost-effectiveness within the Business Operations unit.
- This role supports data-driven decision-making and assists in achieving the organization’s strategic objectives through streamlined operations.
Scope and Impact
- Analysis and redesign of business processes for operational efficiency
- Project management for process improvement initiatives
- Collaboration with other departments to ensure process alignment
Responsibilities
Process Analysis and Design:
- Evaluate and document current processes, identifying inefficiencies and improvement opportunities.
- Conduct data-driven assessments to understand workflow bottlenecks and redundancies.
- Create and maintain detailed process maps and documentation to support redesigned workflows.
Process Improvement Implementation:
- Work with the Operations Implementation and People Performance Executive to roll out recommended process improvements.
- Oversee implementation timelines and allocate resources for process change projects.
- Test new processes, gathering feedback to continuously refine workflows.
Project Management:
- Lead end-to-end process improvement projects, including planning, resource allocation, and monitoring progress against timelines.
- Utilize project management tools to track milestones, ensure deadline adherence, and manage resources effectively.
- Communicate project updates, challenges, and achievements to the Head of Business Operations.
Reporting and Performance Monitoring:
- Develop and maintain metrics to assess the impact and effectiveness of implemented processes.
- Prepare reports on performance trends, providing insights and recommendations for further optimization.
- Ensure compliance of implemented processes with Nigerian regulatory and internal standards.
Requirements
- Candidates should possess Bachelor’s Degrees with 2+ years relevant work experience.
Salary
N150,000 – N200,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.
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Title: Credit Underwriter
Location: Yaba, Lagos
Employment Type: Full-time
Roles / Responsibilities
- Reviewing & analyzing the creditworthiness of all potential customers based on risk criteria.
- Performing various departmental functions including loan covenant monitoring, risk rating, audit preparation and recovery when assigned by HOD
- Carrying out due diligence on Potential Clients.
- Reviewing application for credit facilities with a view to point out deviations from the company’s credit policy and highlight quality assurance issues in credit proposals received from business areas.
- To evaluate all quantitative details in the applications with a view to make objective decisions based on empirical facts from financial information evaluated.
- To communicate to the business areas the credit corners and the quality assurance issues for responses/resolutions.
- Ensure Credits requiring amendments are communicated to the business areas to amend as appropriate.
- Detecting fraudulent applications with falsified/forged documents.
- Ensuring that all credit approvals, KYC are in place documentation is duly executed and that the company’s interest is well protected.
- Conducting credit search (CRS & CRC Report) on credit bureau database.
- Conducting Email Verification & preparing Transaction Consummation Report.
- Reviewing transactions for final checklist and approval.
Requirements
- Candidates should possess Bachelor’s Degrees with 2+ years relevant work experience.
Salary
N170,000 – N220,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.
Title: Operations Performance Analyst
Location: Lagos
Employment Type: Full-time
Responsibilities
Business Operations Performance Monitoring:
- Improvements in overall turnaround times for transactions and vendor performance
Business Process Development:
- Creating Descriptive Process flows for new products/services and business locations
Partnership Structure Creation:
- Creating external structures and internal processes that guide partnerships on Rosabon products
Market Expansion Support:
- Identify optimal setup requirements and subsequent process flow modifications and vendor acquisition
Operations Process Improvement Drives:
- Initiating, planning and executing process improvement drives
Operations Team coordination:
- Coordinating the team towards achieving individual KPIs and team goals
Requirements
- Interested candidates should possess a BSc Degree with at least 2 years work experience.
Organisational Relationship:
- Member of Business Operations Department [Marketing & Strategy]
- Works with [Credit & Risk Management Department, Internal Operations Department, Asset Creation Department and other Departments as required]
- Reports to [Head, Marketing & Strategy]
Salary
N150,000 – N200,000 per month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.
Title: Product Growth Support Officer
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- This position requires a strategic thinker, with excellent problem-solving skills and a passion for innovation, and the ability to collaborate across multiple team to deliver high-impact, market-leading financial products to drive market growth.
- The Growth Officer role focus on driving growth and market expansion by identifying product growth opportunities and executing growth initiatives to acquire and retain customers
Scope and Impact
- This position significantly influences the effectiveness of our product portfolio, drives competitive market positioning, and ensures organizational adaptability to evolving market dynamics.
- The role contributes to strategic decision-making, financial performance optimization, and proactive responses to customer needs
Responsibilities
Target Market Strategy and Growth:
- Develop and execute growth strategies specific to target markets to achieve the desired growth objectives and set KPIs
- Oversee the entire growth strategy, coordinating with various internal and external stakeholders in driving the target market growth
Product Lifecycle Management:
- Manage the end-to-end product lifecycle, from conceptualization to retirement, ensuring maximum market relevance and profitability.
- Regular update of the Product Requirement Documents (PRDs) to adapt to changing market needs.
Market, Data-Driven Analysis & Recommendations:
- Analyze data on customer acquisition, retention, and revenue growth
- Develop data-driven recommendations for product improvements, new features, and marketing strategies
Effective Collaboration and Stakeholder Management:
- Collaborate with the Offline Sales teams to expand product reach through effective recruitment and offline sales channel
- Gather continuous feedback from the offline Sales team on product performance to inform the development and align with market needs
Requirements
- Bachelor’s degree in Finance, Business, or a related field.
- No Prior experience in product management is required. Experience in Product Management is an added advantage
- Excellent Analytical strategic thinking, and problem-solving skills.
- A desire to understand consumer behavior and mindset • Curious about metrics, execution processes, and keeping an eye out for details
- Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
- Proven ability to manage multiple projects simultaneously and meet tight deadlines
- Familiarity with agile development methodologies is an advantage.
Salary
N650,000 – N1,000,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.
Title: Product Growth Manager
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- As a Growth Manager within our financial services organization, the incumbent will play a pivotal role in driving market growth, enhancing product reach, and optimizing the performance of our product portfolio.
- This position requires a strategic thinker with a deep understanding of financial markets, a passion for innovation, and the ability to collaborate across multiple team to deliver high-impact, market-leading financial service solutions that align with our market growth objectives
Scope and Impact
- The Growth Manager role encompasses strategic planning, market growth initiatives, with a focus on expanding product reach and enhancing operational efficiency.
- This position significantly influences the effectiveness of our product portfolio, drives competitive market positioning, and ensures organizational adaptability to evolving market dynamics.
- The role contributes to strategic decision-making, financial performance optimization, and proactive responses to customer demands
Responsibilities
Target Market Strategy and Growth:
- Develop and execute growth strategies specific to target markets to achieve the desired growth objectives and set KPI
- Oversee the entire growth strategy, coordinating with various internal and external stakeholders in driving the target market growth
- Responsible for identifying growth opportunities and implementing strategies to capitalize on them
- Utilize data-driven insights to identify growth opportunities and optimize performance in the target market
- Analyze market trends and competitor strategies to identify growth opportunities and oversee the implementation of initiatives to drive the desired market growth
- Carry out product users’ needs and to identify growth opportunities to drive performance improvements
- Design and implement metrics to monitor the success of processes, and refine the process on actual
Product Lifecycle Management:
- Manage the end-to-end product lifecycle, from conceptualization to retirement, ensuring maximum market relevance and profitability.
- Regular update of the Product Requirement Documents (PRDs) to adapt to changing market needs.
- Develop rigorous testing protocols to ensure quality assurance and market readiness.
- Formulate customer retention strategies to drive loyalty and enhance product lifecycle value.
Market, Data-Driven Analysis & Recommendations
- Analyze data on customer acquisition, retention, and revenue growth • Develop data-driven recommendations for product improvements, new features, and marketing strategies
Effective Collaboration and Stakeholder Management:
- Collaborate with Offline Sales teams to expand product reach through effective recruitment and offline sales channel
- Gather continuous feedback from the offline Sales team on product performance to inform the development and align with market needs
- Support offline Sales Channels in developing and implementing effective go-to-market strategies
- Work closely with Business Operations to enhance processes, streamline product rollout, and increase operational efficiency
Product Adoption Channels Optimization:
- Develop and implement initiatives to introduce new viable channels for product adoption.
Requirements
- Bachelor’s degree in Finance, Business, or a related field. Relevant certifications (e.g., CFA, CFP) is a plus.
- Proven experience (3+ years) in product management, and experience in financial products an added
- Strong understanding of financial markets, investment products, and regulatory frameworks
- Excellent Analytical strategic thinking, and problem-solving skills.
- A desire to understand consumer behavior and mindset
- Curious about metrics, execution processes, and keeping an eye out for details
- Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
- Proven ability to manage multiple projects simultaneously and meet tight deadlines
- Familiarity with agile development methodologies is an advantage.
Salary
N1,000,000 – N2,000,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.
Title: Digital Transformation Officer
Location: Yaba, Lagos
Employment Type: Full-time
Scope and Impact
- As a Digital Transformation Officer, will play a crucial role in supporting the transformation team in driving organizational change through the adoption of digital technologies and strategies.
- The officer’s primary focus will be on assisting with the planning, execution, and monitoring of digital transformation initiatives to enhance operational efficiency, improve customer experiences, and drive business growth.
Job Summary
- The primary goal of the Officer is to drive an organization’s digital success and ensure its continued relevance in a rapidly evolving digital landscape.
- This requires strong leadership, strategic thinking, and the ability to navigate complex organizational structures and stakeholder relationships.
Duties and Responsibilities
- Developing and implementing a digital strategy that aligns with the organization’s overall business strategy and goals.
- Leading the organization’s digital transformation efforts, including changes to business processes, culture, and organizational structure.
- Identifying and implementing new technologies and digital solutions that enable the organization to operate more efficiently, improve customer experience, and drive growth.
- Ensuring the organization’s digital assets are secure and protected against cyber threats.
- Leveraging data and analytics to drive insights, inform decision-making, and identify new opportunities for growth and innovation.
- Building and managing cross-functional teams to execute digital initiatives.
- Collaborating with other executives to ensure the organization’s overall success and growth.
Qualifications / Requirements
- Minimum of a Bachelor’s Degree in Computer Science, Information Technology, or a related field. A Master’s degree in Business Administration (MBA) or a related field is an added advantage
- Minimum of 3 years of experience in digital strategy development and execution, with a proven track record of driving digital transformation in a complex organization.
- Experience in the finance industry or a related field.
- They should have a deep understanding of the finance industry’s digital landscape and be familiar with the latest digital trends and technologies.
- Strong technical skills and be familiar with digital technologies, including cloud computing, artificial intelligence, data analytics, and cybersecurity.
- Strong leadership skills and be able to lead and motivate teams to achieve digital transformation objectives, excellent communication skills, both written and verbal, to effectively communicate with stakeholders across the organization.
- Relevant certifications in digital technologies, such as AWS Certified Solutions Architect, Certified Information Systems Security Professional (CISSP), or Certified Data Management Professional (CDMP) will be an added advantage.
Salary
N250,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.
